shipping & returns
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Where do you ship to?
We currently only ship to the UK.
Prices are as follows:
Standard UK shipping = £2.99
Speedy UK shipping = £3.99 -
When will I receive my order?
Standard shipping - Royal Mail Tracked 48:
2-3 business days.Speedy shipping - Royal Mail Tracked 24:
1-2 business days. -
Can I track my delivery?
Yes! Once your order is placed, you’ll receive a confirmation email. From the email, click “view your order” - here you’ll find your Royal Mail tracking number, along with the status of your order and all the delivery information. You’ll also receive updates by email & SMS along the way!
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When will my order be shipped?
We aim to ship all orders within 24 hours. Orders leave our workshop every day from Monday to Saturday. Orders placed on Sunday will be shipped on Monday.
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Can I return my order if I'm not happy?
We hope you love your order, but if there’s an issue, we’re here to help - just contact us. We are happy to accept returns under the following conditions:
— Your order was placed less than 30 days ago
— Your item(s) are still in ‘new’ condition
— You are able to send your item(s) back in original packaging, or well packaged to avoid damage in transit.
Once we receive your return, we will send your refund on the same day. Refunds can take up to 7 business days to reach your bank account.
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There's an issue with my order
If your item(s) have arrived damaged or there’s another issue with your order, please let us know as soon as possible so we can send a replacement or find a solution.
If you can’t find the information you’re looking for, please don’t hesitate to get in touch and we will do our best to help.